Important Information

Our standard upper weight limit is 12 stone.

All riding hats have to comply with the latest BS standard, All PAS 015 and VG1 (either must be kitemarked). If you bring your own we will check that it meets this standard. If it does not, we will require you to wear a RHEC hat which you can hire from us for £3 (when booking, £5 on the day). 


Why is this policy important?

Properly fitted personal safety equipment provides our riders with a better level of protection, should the worst happen and also a greater level of comfort. Our insurers also require us to enforce our policy regarding safety equipment.

Riding Hats:

  • All riders L3 and above must have their own riding hat that has been professionally fitted and complies with current regulations.
  • L3 and above riders cannot borrow hats from the riding stables.
  • All riders below L3 are advised to purchase their own hat, but will still be able to borrow a hat if required – however we do have a £3 hire charge which is payable on booking your lesson.
  • If you haven’t booked a hat with your lesson and opt to pay on the day, the charge is £5
  • All privately owned hats will be checked and tagged by Reception so that our instructors are aware they have been checked for compliance. Please do not remove the tag!

Purchasing a hat:

Anyone who’s considering buying a new riding hat should visit a BETA-trained retailer like RB Equestrian for a free, personalised hat fitting, plus all the advice and information you need to choose the most suitable hat to match your needs and budget.

It’s never a good idea to purchase or borrow a second-hand hat with an unknown history.

Riders in hats that do not meet current safety standards will not be allowed to ride.

We recommend RB Equestrian which stocks a broad range of hats at a variety of price points, starting from around £50.

As ongoing supporters of Ride High, RB have provided discount vouchers for our regular clients: There is one 10% discount voucher per person. These are only applicable to safety equipment such as hats or back protectors and can’t be used with any other promotions or vouchers and are only for clients who ride with us on a regular (at least monthly) basis. Please ask at Reception for your discount voucher.

RB Equestrian’s fitters are trained and if you have purchased a hat from them, they are also happy to recheck your hat’s fit and adjust it if necessary, as padding can become compressed, free of charge.

Hat Standards:

Not all hats sold in the UK comply with the safety standards. When purchasing your new hat, check to see that the correct safety standards are present. We will accept hats that conform to standards: VG1 or PAS 015.

Body Protectors:

Body Protectors provide a good general level of protection and are compulsory for jumping. If you are riding in L3 and above classes your lessons may include jumping, so all riders must wear a body protector for their lesson.

Like riding hats, body protectors should comply with current standards and be correctly fitted. RB Equestrian have a good range of body protectors and will be able to advise on suitability and fit if you would like to buy one from new.

We also have a small range of used body protectors that meet current safety standards available for sale in Reception – if this is of interest, please contact Reception to arrange a time to pop in and be fitted.

Loose trousers or thick leggings are most comfortable for riding. Tight jeans can be restricting. You will need to wear flat shoes or boots with a small heel – not wellingtons or trainers. We have a small selection of boots in limited sizes that you can borrow from us for free.

All jewellery and body piercing must be removed when riding and doing any handling or ground work on the yard. 

Stud earrings with butterflies are acceptable in the ears only.

To make a booking please use our online booking system EC Pro.

Please note that in order to use the system you first need to register your details. Please click here for more information.

If you cancel a booking with 48 hours + notice you will receive a full credit to your account. Cancellations made within 48 hours are not eligible for a refund.  For last minute changes, please call us if you are unable to attend on the day: 01908 666434 so your pony is not tacked-up and waiting for you!

If you need any assistance please contact Reception on 01908 666434 or email

We kindly ask for payment via ECPro, when booking, to secure your slot.

We ask for 48 hours notice for a cancellation of a lesson. Otherwise the full fee will be payable.
If you cancel a booking on ECPro, with 48 hours + notice, you will receive a full credit to your account. Cancellations made within 48 hours are not eligible for a refund.  
For last minute changes, please call us if you are unable to attend on the day: 01908 666434 so your pony is not tacked-up and waiting for you!

We ask you to fill in a rider registration form on ECPro before you ride with us for the first time. This enables us to make sure we have the right details for you and for us to match you with the right horse or pony. If your details change then you must update them within ECPro before you ride again.

Being safe on and around horses is our highest priority and we take all reasonable care to provide suitable horses and ponies for all our clients. However horses, like all animals, can be unpredictable and we advise you to take out full personal accident cover.

In the event that a rider is not capable of the riding required for a particular ride, we reserve the right to request that rider not commence and/or continue that ride. Determining the level of experience and/or suitability of a rider is at our sole discretion.

We reserve the right to refuse you to ride a particular horse/pony if we feel that the safety of the rider or horse is in question.

You reserve the right to change to another horse/pony, providing one is available, and it is practical and safe to do so.

Here at The Ride High Equestrian Centre we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. When you book, we need to know your name, address, phone number and payment details. This allows us to process and fulfil your requirements. You have the option to withhold personal information that is not required for providing the service you have requested from us. Your details may be made available to Insurers and other concerned parties in the event of an accident or other incident.